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01

All Experience

2024-01 — Present IEFT - Tourism Management School

National Program Director

Brought in to structure programs for a fast-growing tourism school. I now single-handedly lead the academic strategy across 6 national campuses, with a team of 11 on the ground and around 400 learners.

  • Full academic harmonization across 6 campuses: unified curricula, assessments and methods where each campus used to do things differently
  • Deployed new programs from design to launch, driving significant enrollment growth
  • Designed syllabi, competency blocks and RNCP-compliant evaluation grids
  • Secured certification and jury approvals (RNCP, Qualiopi)
  • Cross-functional management of a team of 11 coordinators and academic directors
  • Budget oversight and program profitability optimization
RNCP Qualiopi Instructional Design Management Certification
2022-04 — 2024-01 IFAG / Compétences & Développement

National Pedagogical Coordinator

Hired for an admin role, my manager saw a tech expert in me and helped me evolve. In under 2 years, I led the digital transformation of pedagogical tools across a 28-campus network — with 100% adoption.

  • Deployed digital tools across all 28 campuses in the network — 100% adoption rate
  • Custom-built automation tools for recurring tasks (including early Gradly prototypes)
  • Permanent EdTech watch and POC management on innovative solutions
  • Led cross-campus working groups
  • Implemented data-driven quality tracking indicators for training programs
Digital Tools LMS Data Innovation Quality
2010-10 — 2021-11 ICM Aulnoye Aymeries

Executive Office Manager & IT Technician

11 years wearing two hats in a 2-person company: full operational management + IT infrastructure ownership. My biggest project: a complete overhaul of the supplier procurement system. After transforming everything, I was ready for a new challenge.

  • Complete overhaul of the procurement system: rationalized supplier panel and achieved OTD > 90%
  • Full IT park migration to Windows 10
  • N1, N2 and N3 IT support for all users
  • Billing management, client follow-up and reporting
  • Graphic design (brochures, flyers) and social media management
IT Support Management Process Windows Design
02

Education

2025 — 2025 OpenClassrooms

Certification — Instructional Design Manager

Educational technology and instructional design.

2018 — 2018 Anaxil

Certification — GDPR - DPO Training & CNIL-certified CIL

European General Data Protection Regulation. Data Protection Officer.

2006 — 2007 Lycée du Hainaut

Professional Baccalaureate — Electrical Engineering